Privacy Policy
Privacy Policy
Effective Date: 1 June 2025
Personal Data We Collect
- Identity & Contact (name, email, phone if provided)
- Usage & technical data (IP address, browser, device, referring page, time stamps)
- Communications data (contact form submissions, email responses)
- Marketing preferences (if you sign up)
- Cookie & tracking data (see Cookie Policy)
How We Collect It
- Submitted via forms or email
- Automatically via website analytics and cookies
- Through correspondence and support requests
How We Use It
- To deliver and improve our content and services
- Respond to your enquiries
- Send marketing communications you’ve consented to
- Analyse and understand site usage
- Fulfil legal obligations (e.g. tax, compliance)
Legal Basis (UK GDPR)
- Consent: for non-essential cookies and marketing emails
- Contractual necessity: responding to your requests
- Legitimate Interests: site analytics, fraud prevention
- Legal obligation: compliance with statutory requirements
Disclosure
We never sell your personal data. We may share it with:
- Hosting and email providers
- Analytics services (e.g. Google Analytics)
- Legal or regulatory bodies as required
- Successor entities in the event of a sale or merger
International Transfers
Any data processed outside the UK is subject to UK adequacy decisions or is protected by Standard Contractual Clauses or similar safeguards.
Data Retention
We retain personal data only as long as necessary for:
- Delivering services and communications
- Complying with legal obligations
- Analytical purposes (with aggregated data removed)
Your Rights
Under UK GDPR you have the right to:
- Access your personal data
- Rectify inaccuracies
- Erase data ('right to be forgotten')
- Restrict or object to processing
- Withdraw consent anytime
- Lodge a complaint with the ICO
Data Security
We employ appropriate technical and organisational measures—including encrypted connections and restricted access—to safeguard your data.
Changes
We may change this policy. Material changes will be communicated, and the new effective date will be displayed.